Accessibility Policy

The goal of the Accessibility for Ontarians with Disabilities Act (AODA), 2005, is to make Ontario accessible to people with disabilities by 2025.  The Accessibility Standards for Customer Service have been created to ensure that goods and services are accessible to all Ontarians and the persons with disabilities are treated with respect, dignity and equality.

The YWCA St. Thomas-Elgin, in keeping with its Mission Statement, shall make every effort to ensure that its policies, procedures and practices adhere to the guiding principles established in the Accessibility Standards for Customer Service; Ontario Regulation 429/07.

The policy applies to all YWCA St. Thomas-Elgin employees, volunteers, or agents who deal with the public or other third parties.

The YWCA St. Thomas-Elgin is committed to ensuring that persons with disabilities can access our goods and services.

Click here to review our Accessibility Multi-Year Plan (2014-2021)

For more information you can access our AODA Customer Service Policy.

Give you feedback

To provide the YWCA St.Thomas Elgin with your valuable opinion or feedback, please complete our the form below indicating whether you are sharing feedback or a suggestion or a complaint. These are reviewed by our Senior Management Team and Executive Director.

Please note inquiries will be reviewed within 2-3 business days.

If you find yourself in an emergency situation please phone our main office during regular business hours (519) 631-9800 or call 2-1-1 for emergency services within your area.

Recent News

Job posting: Manager of School Age Childcare (contract)

Job posting: Manager of School Age Childcare (contract)

Contract Position - Jan 2020 to June 2020 The YWCA St. Thomas-Elgin, established over 110 years ago, is a not for profit, social service agency governed by a volunteer Board of Directors.    Summary This leadership position is responsible for the management and...

Job posting: Manager of School Age Childcare (contract)

Job posting: Childcare staff (various positions available)

We are currently hiring for Program Supervisor, Program Assistant and Relief Staff to provide care for children during our Before & After School Childcare Programs. Hours are 7 am to 9/9:30 am and/or 3 pm to 6pm. Utilizing excellent behavior management techniques...

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