Accessibility Policy

The goal of the Accessibility for Ontarians with Disabilities Act (AODA), 2005, is to make Ontario accessible to people with disabilities by 2025.  The Accessibility Standards for Customer Service have been created to ensure that goods and services are accessible to all Ontarians and the persons with disabilities are treated with respect, dignity and equality.

The YWCA St. Thomas-Elgin, in keeping with its Mission Statement, shall make every effort to ensure that its policies, procedures and practices adhere to the guiding principles established in the Accessibility Standards for Customer Service; Ontario Regulation 429/07.

The policy applies to all YWCA St. Thomas-Elgin employees, volunteers, or agents who deal with the public or other third parties.

The YWCA St. Thomas-Elgin is committed to ensuring that persons with disabilities can access our goods and services.

Click here to review our Accessibility Multi-Year Plan (2014-2021)

For more information you can access our AODA Customer Service Policy.

For more information you can also access our AODA Intergated Accessibility Standard Regulations Policy

Give you feedback

To provide the YWCA St.Thomas Elgin with your valuable opinion or feedback, please complete our the form below indicating whether you are sharing feedback or a suggestion or a complaint. These are reviewed by our Senior Management Team and Executive Director.

Please note inquiries will be reviewed within 2-3 business days.

If you find yourself in an emergency situation please phone our main office during regular business hours (519) 631-9800 or call 2-1-1 for emergency services within your area.

Recent News

Support in Bloom Spring Raffle Winners

Support in Bloom Spring Raffle Winners

New beginnings blossom here! This Spring we are proud to announce we will be hosting our first ever online raffle, Support In Bloom! All proceeds will support the variety of programs and services we offer. Whether it be extended learning through our Skills Training...

Announcing our 2021/22 Board of Directors Nominees

Announcing our 2021/22 Board of Directors Nominees

May 20, 2021 YWCA St. Thomas-Elgin announces proposed slate for Board of Directors for 2021/22. Erica Arnett – Erica has a Health Sciences degree from UWO and has been working in Public Health for over 15 years.  Erica recently completed her MBA.  Erica was a member...

Call to action for youth facing barriers

Call to action for youth facing barriers

LETTER TO MAYOR PRESTON, MP VECCHIO & MPP YUREK  May 2021 Dear Community Partners, Whether we’re adults, seniors, youth, or children, we know that we’re all struggling with the effects of COVID 19.  But did you know that the instances of youth suicide - both local...

Pool Facility Attendant & Monitor

Pool Facility Attendant & Monitor

The YWCA is currently accepting applications for Pool Facility Attendant & Monitor(s) for Summer Aquatic Programs offered at the Aylmer outdoor pool. The Pool Facility Attendant & Monitor works individually and as a team to maintain the pool facility and to...

Announcing our 2021/22 Board of Directors Nominees

Executive Director Announces Retirement

May 11, 2021 With mixed feelings, I announce that our Executive Director, Marla Champion, has informed the Board of Directors of her plans to retire. Marla joined the YWCA St Thomas Elgin as the Executive Director in 1993. Over the last 25 years, under her leadership,...

The Doug Tarry Challenge

The Doug Tarry Challenge

Time to Build! May 5, 2021 - Project Tiny Hope is a partnership effort between Doug Tarry Homes, the YWCA and Sanctuary Homes. We have a shared vision to bring quality, energy efficient, well maintained and supportive affordable housing to the community of St. Thomas....

Pool Facility Attendant & Monitor

Summer Lifeguards, Swim Instructors and Water Safety Assistants

The YWCA is currently accepting applications for Lifeguards, Swim Instructors and Water Safety Assistants for Summer Aquatic Programs offered in Aylmer to work individually and as a team to provide pool supervision and class instruction according to established...

Community Symposium Addressing Women’s Homelessness

Community Symposium Addressing Women’s Homelessness

On February 25, 2021 Taking Action on Women's Homelessness hosted our first ever virtual Community Symposium Addressing Women's Homelessness to hear how we together can help women experiencing homelessness in St. Thomas-Elgin! Taking Action on Women’s Homelessness...

Camps Needs Survey

It's almost the holidays but here we are thinking about P.A Days and March Break! Please complete the school specific survey below and let us know what your family's needs are for non-instructional days.  We know in today's situation our needs are ever evolving and...

Bike-a-thon For A Cause Winners Announced

Bike-a-thon For A Cause Winners Announced

Thank you to all participants for joining us in our 1st ever virtual Bike-A-Thon! The weather was great during our week-long event which gave members of our community the opportunity to ride, walk, run or stroll in support of YWCA St.Thomas-Elgin. Through your...

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