Accessibility Policy

The goal of the Accessibility for Ontarians with Disabilities Act (AODA), 2005, is to make Ontario accessible to people with disabilities by 2025.  The Accessibility Standards for Customer Service have been created to ensure that goods and services are accessible to all Ontarians and the persons with disabilities are treated with respect, dignity and equality.

The YWCA St. Thomas-Elgin, in keeping with its Mission Statement, shall make every effort to ensure that its policies, procedures and practices adhere to the guiding principles established in the Accessibility Standards for Customer Service; Ontario Regulation 429/07.

The policy applies to all YWCA St. Thomas-Elgin employees, volunteers, or agents who deal with the public or other third parties.

The YWCA St. Thomas-Elgin is committed to ensuring that persons with disabilities can access our goods and services.

Click here to review our Accessibility Multi-Year Plan (2014-2021)

For more information you can access our AODA Customer Service Policy.

For more information you can also access our AODA Intergated Accessibility Standard Regulations Policy

Give you feedback

To provide the YWCA St.Thomas Elgin with your valuable opinion or feedback, please complete our the form below indicating whether you are sharing feedback or a suggestion or a complaint. These are reviewed by our Senior Management Team and Executive Director.

Please note inquiries will be reviewed within 2-3 business days.

If you find yourself in an emergency situation please phone our main office during regular business hours (519) 631-9800 or call 2-1-1 for emergency services within your area.

Recent News

Summer Lifeguards, Swim Instructors and Water Safety Assistants

Summer Lifeguards, Swim Instructors and Water Safety Assistants

The YWCA is currently accepting applications for Lifeguards, Swim Instructors and Water Safety Assistants for Summer Aquatic Programs offered in Aylmer to work individually and as a team to provide pool supervision and class instruction according to established...

Community Symposium Addressing Women’s Homelessness

Community Symposium Addressing Women’s Homelessness

On February 25, 2021 Taking Action on Women's Homelessness hosted our first ever virtual Community Symposium Addressing Women's Homelessness to hear how we together can help women experiencing homelessness in St. Thomas-Elgin! Taking Action on Women’s Homelessness...

Camps Needs Survey

It's almost the holidays but here we are thinking about P.A Days and March Break! Please complete the school specific survey below and let us know what your family's needs are for non-instructional days.  We know in today's situation our needs are ever evolving and...

Bike-a-thon For A Cause Winners Announced

Bike-a-thon For A Cause Winners Announced

Thank you to all participants for joining us in our 1st ever virtual Bike-A-Thon! The weather was great during our week-long event which gave members of our community the opportunity to ride, walk, run or stroll in support of YWCA St.Thomas-Elgin. Through your...

Bike-a-thon For A Cause Winners Announced

Bike-A-Thon Participant KM Reporting Form

Thank you for participating in our 1st ever Bike-A-Thon! In order to qualify for the amazing prizes we have listed below all individuals OR teams must complete the below form to report the total number of kilometers you completed during our week-long event. All...

Launching our 10th Anniversary Keep A Roof Campaign

Launching our 10th Anniversary Keep A Roof Campaign

Released August 19, 2020 - St.Thomas We often think of housing and homelessness as a big city issue, but homelessness does not discriminate, and occurs in small communities like ours every day. Experiences for those being homeless or at risk of homeless are devasting...

A Feminist Economic Recovery Plan for Canada

A Feminist Economic Recovery Plan for Canada

Released July 28, 2020 - Toronto On every front, the COVID-19 pandemic has eroded hard-fought gains to gender equity. From massive layoffs to increased unpaid work to the rise of domestic violence, women have been disproportionately impacted by the health and economic...

Water Smart® Colouring Contest for Kids

Water Smart® Colouring Contest for Kids

Thank you to those that participated in our July colouring contest. Contest is now closed. Winners to be announced soon!Drowning is preventable! Join the Lifesaving Society Canada in promoting safety awareness in, on and around the water during National Drowning...

Black Lives Matter

Black Lives Matter

There Comes A Time When Silence is Betrayal. Martin Luther King Jr.   These are stressful and soul searching times as we think about how we can be part of the solution to ending systemic racism . We have watched the heart wrenching images and been witness to the...

Announcing our 2020/21 Board of Directors Nominees

Announcing our 2020/21 Board of Directors Nominees

May 22, 2020  YWCA St. Thomas-Elgin announces proposed slate for Board of Directors for 2020/21. Erica Arnett – Erica has a Health Sciences degree from UWO and has been working in Public Health for over 15 years.  Erica recently completed her MBA.  Erica was a member...

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